Questions? We have answers!

Adapy® Smart Mobility System is an advanced solution designed to enhance the functionality and ease of use of mobility devices, such as lifts and cranes, for individuals with mobility challenges.

You can find a list of compatible devices on our website under the “Compatibility” section. If your device isn’t listed, please contact us with your device’s model number for verification and potential inclusion.

Installation is straightforward, but professional installation is recommended. You can find a list of certified installers on our website or have your preferred installer contact us for guidance.

Yes, the Adapy® Mobile App supports both Android and iOS devices. For optimal performance, we recommend using the latest mobile phone technology. The app is available on the Android Marketplace and Apple App Store, or directly from our website.

Most required items are included with your purchase. Depending on your setup, additional wiring harnesses may be provided. Basic tools like a screwdriver or wrench are needed for installation.

Yes, the system supports a wide range of lifts and cranes. Ensure the new device is on our supported list or contact us for verification.

The system is compatible with most lifts and cranes. However, custom-configured vehicles may pose challenges. Please contact us for specific compatibility questions.

Yes, we offer a 12-month replacement warranty when installed by a certified installer. If your installer isn’t certified, they can contact us to become certified.

Yes, updates are released through our mobile app. For major hardware upgrades, a $99 replacement option allows you to trade in your previous version for the latest one.

Our system is designed to avoid modifications to existing controls or lifts. However, check with your lift or crane manufacturer regarding warranty concerns.

Shipping times vary by location, ranging from a few days to a couple of weeks. Tracking information will be provided. Check with your installer for exact timelines.

Yes, please refer to our returns and exchanges policy on our website for detailed instructions.

Yes, technical support is available. You can contact us via phone, email, or our website for assistance.

No, the Adapy® Mobile App is free to download and use.

Our system employs advanced security measures to protect user data and ensure the safe operation of your mobility devices.

Have Questions? We have answers!

If you do not find the answer to your question here, feel free to reach out to us! We are here to help.

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